{"id":10333,"date":"2025-12-04T17:46:35","date_gmt":"2025-12-04T17:46:35","guid":{"rendered":"https:\/\/frutana.com.ec\/?page_id=10333"},"modified":"2025-12-12T14:18:14","modified_gmt":"2025-12-12T14:18:14","slug":"help","status":"publish","type":"page","link":"https:\/\/frutana.com.ec\/es\/help\/","title":{"rendered":"Help Center"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10333\" class=\"elementor elementor-10333\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa2f576 e-flex e-con-boxed e-con e-parent\" data-id=\"aa2f576\" data-element_type=\"container\" data-e-type=\"container\">\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-5756127 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5756127\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"219\" data-end=\"262\">\u00a0<\/p><p data-start=\"219\" data-end=\"262\"><span style=\"color: #7a7a7a; font-family: Roboto, sans-serif; font-weight: 400; font-size: 16px; letter-spacing: 0px;\">Welcome to the <\/span><strong style=\"color: #7a7a7a; font-family: Roboto, sans-serif; font-size: 16px; letter-spacing: 0px;\" data-start=\"96\" data-end=\"125\">FRUTANA\u00ae S.A. Help Center<\/strong><span style=\"color: #7a7a7a; font-family: Roboto, sans-serif; font-weight: 400; font-size: 16px; letter-spacing: 0px;\">.<\/span><\/p><p data-start=\"128\" data-end=\"217\">Here you will find information and resources to assist you with your inquiries and needs.<\/p><p data-start=\"219\" data-end=\"262\">\u00a0<\/p><p data-start=\"219\" data-end=\"262\"><strong data-start=\"223\" data-end=\"260\">Frequently Asked Questions (FAQ):<\/strong><\/p><p data-start=\"263\" data-end=\"388\">Explore our FAQ page to find answers to common questions about our products, services, ordering process, shipments, and more.<\/p><p data-start=\"390\" data-end=\"417\">\u00a0<\/p><p data-start=\"390\" data-end=\"417\"><strong data-start=\"394\" data-end=\"415\">Customer Support:<\/strong><\/p><p data-start=\"418\" data-end=\"546\">For direct assistance, contact our customer support team. Our agents are available to help you with your questions and concerns.<\/p><p data-start=\"548\" data-end=\"579\">\u00a0<\/p><p data-start=\"548\" data-end=\"579\"><strong data-start=\"552\" data-end=\"577\">Track Your Container:<\/strong><\/p><p data-start=\"580\" data-end=\"669\">To track your shipment, visit our Container Tracking page and enter your tracking number.<\/p><p data-start=\"671\" data-end=\"693\">\u00a0<\/p><p data-start=\"671\" data-end=\"693\"><strong data-start=\"675\" data-end=\"691\">Get Catalog:<\/strong><\/p><p data-start=\"694\" data-end=\"765\">Download our latest product catalog directly from our Get Catalog page.<\/p><p data-start=\"767\" data-end=\"804\">\u00a0<\/p><p data-start=\"767\" data-end=\"804\"><strong data-start=\"771\" data-end=\"802\">Request a Proforma Invoice:<\/strong><\/p><p data-start=\"805\" data-end=\"885\">Request a proforma invoice by filling out the form on our Proforma Invoice page.<\/p><p data-start=\"887\" data-end=\"914\">\u00a0<\/p><p data-start=\"887\" data-end=\"914\"><strong data-start=\"891\" data-end=\"912\">Contact an Agent:<\/strong><\/p><p data-start=\"915\" data-end=\"1002\">If you need to speak with a live agent, visit our Contact an Agent page for assistance.<\/p><p data-start=\"1004\" data-end=\"1190\">We are here to help you and ensure you enjoy a smooth and pleasant experience with <strong data-start=\"1087\" data-end=\"1104\">FRUTANA\u00ae S.A.<\/strong><br data-start=\"1104\" data-end=\"1107\" \/>For more detailed information, please explore the relevant sections of our website.<\/p><p data-start=\"1004\" data-end=\"1190\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 Welcome to the FRUTANA\u00ae S.A. Help Center. Here you will find information and resources to assist you with your inquiries and needs. \u00a0 Frequently Asked Questions (FAQ): Explore our FAQ page to find answers to common questions about our products, services, ordering process, shipments, and more. \u00a0 Customer Support: For direct assistance, contact our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10333","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/frutana.com.ec\/es\/wp-json\/wp\/v2\/pages\/10333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/frutana.com.ec\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/frutana.com.ec\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/frutana.com.ec\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/frutana.com.ec\/es\/wp-json\/wp\/v2\/comments?post=10333"}],"version-history":[{"count":20,"href":"https:\/\/frutana.com.ec\/es\/wp-json\/wp\/v2\/pages\/10333\/revisions"}],"predecessor-version":[{"id":10869,"href":"https:\/\/frutana.com.ec\/es\/wp-json\/wp\/v2\/pages\/10333\/revisions\/10869"}],"wp:attachment":[{"href":"https:\/\/frutana.com.ec\/es\/wp-json\/wp\/v2\/media?parent=10333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}