Accessibility Statement 

Last updated: June 5, 2024

FRUTANA S.A. is committed to ensuring digital accessibility for individuals with disabilities. We are continuously improving the user experience for everyone and applying relevant accessibility standards.

Measures to Support Accessibility FRUTANA S.A. implements the following measures to ensure the accessibility of our website and services:

• Include accessibility in our internal policies.
• Integrate accessibility into our procurement practices.
• Provide ongoing accessibility training for our staff.
• Assign clear goals and responsibilities in accessibility.
• Employ formal quality assurance methods in accessibility.

State of compliance The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. Three levels of compliance are defined: Level A, Level AA, and Level AAA. FRUTANA S.A. strives to achieve WCAG 2.1 Level AA compliance.

Comments We appreciate your feedback on the accessibility of FRUTANA S.A. If you encounter accessibility barriers or have suggestions for improvement, please let us know:

• Email: info@frutana.com.ec
• By phone: +593 998877552
• Address: FRUTANA S.A., Office No. 411, 4th Floor, Torres del Mall, Mall del Sol, Corner of Avenida Joaquín Orrantia and Juan Tanca Marengo, Guayaquil, Ecuador

We aim to respond to comments within 2 business days.

Technical Specifications The accessibility of the FRUTANA S.A. website depends on the following technologies to work with the specific combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are essential for meeting the accessibility standards used.

Evaluation Approach FRUTANA S.A. evaluated the accessibility of our website and services using the following approaches:

• Self-assessment
• External evaluation
• Formal complaints

We are committed to responding to accessibility comments within 2 business days and proposing a solution within 10 business days. If you are not satisfied with our response, you have the right to file a complaint with the relevant supervisory authority.

Limitations and Alternatives Despite our best efforts to ensure the accessibility of FRUTANA S.A., there may be some limitations. Below are the known limitations and possible solutions. Please contact us if you notice any issues not listed here.

Additional Resources For more information on web accessibility and legal requirements, here are some useful resources:

• Web Accessibility Initiative (WAI)
• Section 508, Information and Communication Technology (ICT) Standards and Guidelines
• ADA.gov

FRUTANA S.A. is committed to making our website and services accessible to all users, and we will continue to monitor and improve accessibility features.

Thank you for visiting FRUTANA S.A.

Generated by FRUTANA S.A.