Privacy Policy

Last updated: June 5, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions will have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account: means a unique account created for you to access our Service or parts of our Service.
• Affiliate: means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interests, or other securities entitled to vote for election of directors or other managing authority.
• Application: refers to FRUTANA, the software program provided by the Company.
• Company (referred to as "the Company", "We", "Us", or "Our" in this Agreement): refers to FRUTANA S.A, Avenida Juan Tanca Marengo, Mall del Sol, Torre B, Office 411.
• Cookies: are small files placed on your computer, mobile device, or any other device by a website, which contain details of your browsing history on that website among their many uses.
• Country: refers to Ecuador.
• Device: means any device that can access the Service, such as a computer, mobile phone, or digital tablet.
• Personal Data: is any information that relates to an identified or identifiable individual.
• Service: refers to the Application or the Website or both.
• Service Provider: means any natural or legal person who processes data on behalf of the Company. It refers to companies or third-party individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to help the Company analyze how the Service is used.
• Third-Party Social Media Service: refers to any website or social media website through which a user can log in or create an account to use the Service.
• Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service's infrastructure itself (for example, the duration of a page visit).
• Website: refers to FRUTANA S.A, accessible from https://www.frutana.com.ec
• You: means the person who accesses or uses the Service, or the company or other legal entity on behalf of which such person is accessing or using the Service, as applicable.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email Address
• First and Last Name
• Phone Number
• Address, State, Province, Postal Code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may automatically collect certain information, including but not limited to, the type of mobile device you use, your unique mobile device ID, your mobile device’s IP address, your mobile operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

Third-Party Social Media Services Information

The Company allows you to create an account and log in to use the Service through the following Third-Party Social Media Services:

• Google
• Facebook
• Instagram
• Twitter
• LinkedIn

If you choose to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect personal data that is already associated with your Third-Party Social Media Service account, such as your name, email address, activities, or your contact list associated with that account.

You may also have the option to share additional information with the Company through your Third-Party Social Media Service account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on our Service and store certain information. The tracking technologies used are beacons, tags, and scripts to collect and track information and to enhance and analyze our Service. The technologies we use may include:

• Cookies or Browser CookiesA cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser settings to refuse Cookies, our Service may use Cookies.
• Web BeaconsCertain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow the Company, for example, to count users who have visited those pages or opened an email and for other site-related statistics (e.g., recording the popularity of a particular section and verifying system and server integrity).

Cookies can be "Persistent" or "Session". Persistent Cookies remain on your personal computer or mobile device when you disconnect, while Session Cookies are deleted as soon as you close your web browser. You can learn more about cookies in the article on the TermsFeed website.

We use both Session Cookies and Persistent Cookies for the purposes set forth below:

• Necessary / Essential Cookies

  • Type: Session Cookies
  • Managed by: Us
  • Purpose: These Cookies are essential for providing you with the services available through the Website and for enabling you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you have requested cannot be provided, and we use these Cookies solely to provide you with those services.

• Cookies Policy / Cookie Acceptance Notice

  • Type: Persistent Cookies
  • Managed by: Us
  • Purpose: These Cookies identify whether users have accepted the use of cookies on the Website.

• Functionality Cookies

  • Type: Persistent Cookies
  • Managed by: Us
  • Purpose: These Cookies allow us to remember the choices you make when using the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personalized experience and to avoid having to re-enter your preferences each time you use the Website.

For more information about the cookies we use and your options regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring the use of our Service.
• To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide may give you access to different functionalities of the Service that are available to you as a registered user.
• To perform a contract: the development, fulfillment, and execution of the purchase contract for the products, items, or services you have purchased or any other contract with us through the Service.
• To contact you: To contact you via email, phone calls, SMS, or other equivalent forms of electronic communication, such as mobile app notifications related to updates or informational communications regarding the functionalities, products, or services contracted, including security updates, when necessary or reasonable for their implementation.
• To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.
• To manage your requests: To attend to and manage your requests to us.
• To facilitate business transfers: We may use your information to evaluate or carry out a merger, divestiture, restructuring, reorganization, dissolution, or any other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data we hold about our Service users is among the assets transferred.
• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and for evaluating and improving our Service, products, services, marketing, and your experience.

We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, and to contact you.
• To facilitate business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or are under common control with us.
• With Business Partners: We may share your information with our business partners to provide you with certain products, services, or promotions.
• With Other Users: When you share personal information or interact in public areas with other users, that information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, images, and activity description. Similarly, other users will be able to see descriptions of your activity, communicate with you, and view your profile.
• With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of our Service, or when we are legally obligated to retain this data for longer periods.

Data Transfer

Your information, including Personal Data, is processed at the Company's operational offices and at any other locations where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all reasonably necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will be made to an organization or country unless adequate controls are in place, including the security of your data and other personal information.

Deletion of Your Personal Data

You have the right to delete or request that we help you delete the Personal Data we have collected about you.

Our Service may give you the ability to delete certain information about yourself from within the Service.

You can update, amend, or delete your information at any time by logging into your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You can also contact us to request access to, correct, or delete any personal information you have provided to us.

However, please note that we may need to retain certain information when we have a legal obligation or a legitimate basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the company is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred. We will notify you before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or a governmental agency).

Other legal requirements

The Company may disclose your Personal Data in good faith, believing that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible irregularities in relation to the Service
• Protect the personal safety of Service users or the public
• Protect against legal liability

Security of your Personal Data

The security of your Personal Data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our Service is not directed at anyone under 13 years old. We do not intentionally collect personally identifiable information from anyone under 13 years old. If you are a parent or guardian and you know that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from someone under 13 years old without verified parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as the legal basis for processing your information and your country requires parental consent, we may require your parent's consent before collecting and using that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly encourage you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will inform you via email and/or a prominent notice on our Service before the change becomes effective, and we will update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: info@frutana.com.ec

Generated by FRUTANA S.A.